Eicon Networks DIVA T/A ISDN Modem Guia do Utilizador

DIVA T/A ISDN ModemUser’s Guide

DIVA T/A ISDN Modem User’s Guide 10Figure 1: Connecting the Cables➀ ISDN cable ➃ Serial cable➁ Analog device #1 ➄ A/C adapter➂ Analog device #2 ⑥ Pho

DIVA T/A ISDN Modem User’s Guide 100 Calling Features (North America only) Note: If you did not use EZ-ISDN or IOC to order your line, verifythat the

DIVA T/A ISDN Modem User’s Guide 101hold and the second call is answered. You can press the receiverbutton to toggle between the 2 calls.If your phon

DIVA T/A ISDN Modem User’s Guide 102Call Transfer (implicit)Call Transfer allows you to disconnect from a Three-Way Conferencecall and leave the othe

DIVA T/A ISDN Modem User’s Guide 103 4Type following commands: AT*K1=n <ENTER> where n is the value provided by your ISDN provider for 3-WayCon

DIVA T/A ISDN Modem User’s Guide 104 Appendix A: ISDN Line Termination This section applies to S/T interface users in Australia and NorthAmerica. It

DIVA T/A ISDN Modem User’s Guide 105 Multiple ISDN Devices If the NT1 is connected to more than one ISDN device, follow theappropriate procedure belo

DIVA T/A ISDN Modem User’s Guide 106 Appendix B: Troubleshooting theDIVA T/A This section provides information that will help you to troubleshootDIVA

DIVA T/A ISDN Modem User’s Guide 107 D LED LED Indicator Description Off • The ISDN physical interface is not activated. TheLINK LED might provide

DIVA T/A ISDN Modem User’s Guide 108 PHONE LEDs 1, 2 LEDs LED Indicator Description Off • No call activity on the specified voice channel. Flashin

DIVA T/A ISDN Modem User’s Guide 109 Other LEDs FAULT LED LED Indicator Description Off • The unit is operating within normal parameters. Flashing

DIVA T/A ISDN Modem User’s Guide 11"D" LED not glowing steadily (InternationalFirmware)If the “D” LED is not glowing steadily, your ISDN ca

DIVA T/A ISDN Modem User’s Guide 110 The DIVA T/A has trouble detecting incoming voice calls onthe analog device lines. There might be a problem with

DIVA T/A ISDN Modem User’s Guide 111 When you pick up the phone you do not get a dial tone. Make sure the ISDN line has voice capability. If you are

DIVA T/A ISDN Modem User’s Guide 112 4Type following commands: AT*Vn=1 <ENTER> where n is the number of the analog device. 5Save the new settin

DIVA T/A ISDN Modem User’s Guide 113 Dumping the DIVA T/A Memory If a software fault condition occurs while you are using the DIVAT/A, you need to ca

DIVA T/A ISDN Modem User’s Guide 114 DIVA T/A Firmware Specifications SoftwareFeature Supported on the DIVA T/A WANProtocols •PPP (Point-to-Point Pro

DIVA T/A ISDN Modem User’s Guide 115 SoftwareFeature Supported on the DIVA T/A ManagementandConfiguration •SPID Wizard •Windows Configuration Tool •V

DIVA T/A ISDN Modem User’s Guide 116 DIVA T/A Hardware Specifications Hardware Feature Supported on the DIVA T/A ISDN Interface • 1 ISDN BRI U or IS

DIVA T/A ISDN Modem User’s Guide 117 Customer Service To obtain technical support, contact either Eicon Technology or yourEicon Technology supplier,

DIVA T/A ISDN Modem User’s Guide 118 International RegulatoryInformation and Conditions of Use Regulatory Information for the United States:FCC Warni

DIVA T/A ISDN Modem User’s Guide 119This equipment cannot be used on telephone company-provided coin service. Connection toparty line service is subj

DIVA T/A ISDN Modem User’s Guide 12You may not have to enter SPID information for the DIVA T/Ato function properly if your ISDN line is configured fo

DIVA T/A ISDN Modem User’s Guide 120Regulatory Information for EuropeThis equipment displays the CE 168 mark to show that it has been tested and fou

DIVA T/A ISDN Modem User’s Guide 121Limited WarrantyEicon Technology Corporation warrants to the original purchaser of this Eicon TechnologyProduct t

Product Comment FormDIVA T/A ISDN ModemUser’s Guide206-152-04We value your comments. Please use the tables below to rate thisproduct.NameTitleCompanyA

DIVA T/A ISDN Modem User’s Guide 13 Windows 95Note: This install procedure is for the original release and ServicePack 1 (SP1) version of Windows 95.

DIVA T/A ISDN Modem User’s Guide 144In the Install From Disk window, enter the drive letter of yourCD drive (or use the Browse button to locate your

DIVA T/A ISDN Modem User’s Guide 15 Windows 95 (OSR2)Note: This install procedure is for Windows 95 Service Release 2(OSR2). If you are using origina

DIVA T/A ISDN Modem User’s Guide 165 Enter the drive letter of your CD drive (or use the Browse buttonto locate your CD drive) and click OK.6 In the

DIVA T/A ISDN Modem User’s Guide 17Windows 98WARNING! It is very important to follow the steps, exactly asdescribed below, to install the DIVA T/A so

DIVA T/A ISDN Modem User’s Guide 184 Select the Search for the best driver for your device option andclick Next.5 Select “CD-ROM drive” and click Nex

DIVA T/A ISDN Modem User’s Guide 197 Click Finish and go to page 25 and continue at the section“Installing the DIVA T/A Software.”

Fourth Edition (July 1998) 206-152-04DIVA T/A ISDN Modem is a trademark of Eicon Technology Corporation.Microsoft, Windows, and Wind

DIVA T/A ISDN Modem User’s Guide 20Windows NT 4.0Note: Before you begin installing the DIVA T/A, we suggest that theRemote Access Service (RAS), also

DIVA T/A ISDN Modem User’s Guide 214Select Don’t detect my modem; I will select it from a list, thenclick Next.Important: Make sure that you select t

DIVA T/A ISDN Modem User’s Guide 22 6Select the Eicon DIVA T/A ISDN Modem, then click Next. 7Select the appropriate COM Port the DIVA T/A is connecte

DIVA T/A ISDN Modem User’s Guide 23 Windows NT 3.51If you are going to use the DIVA T/A with RAS, RAS must alreadybe installed with at least one mode

DIVA T/A ISDN Modem User’s Guide 24 Windows 3.x/WFW 3.11If you are installing the DIVA T/A ISDN Modem on a system withouta CD drive, it is possible t

DIVA T/A ISDN Modem User’s Guide 25 Installing the DIVA T/A SoftwareBefore you proceed, make sure you have completed the pre-installation procedure r

DIVA T/A ISDN Modem User’s Guide 262From the CD Setup screen, select “Start DIVA TerminalAdapters Installation Now”; this starts the Setup Wizard. No

DIVA T/A ISDN Modem User’s Guide 27 4Specify where you want to install the DIVA T/A software. Clicknext to install in the default directory (the defa

DIVA T/A ISDN Modem User’s Guide 286On the Configuration Wizard, click Next; follow theConfiguration Wizard’s on-screen instructions (if a workingcon

DIVA T/A ISDN Modem User’s Guide 29 The Wizard closes and the Eicon DIVA Terminal Adaptersprogram appears (see “The Windows 95/98/NT Eicon DIVATermin

Table of ContentsIntroduction... 5What You Need ...

DIVA T/A ISDN Modem User’s Guide 30 The Windows 95/98/NT Eicon DIVATerminal Adapters Program Note: This section applies to Windows 95/98 and NT users

DIVA T/A ISDN Modem User’s Guide 31 Menu Options The menu bar provides you with a variety of shortcuts and utilities.You can launch commands from dro

DIVA T/A ISDN Modem User’s Guide 32 Click or Select To perform this Action File\Details Displays a panel that contains detailsabout your DIVA T/A

DIVA T/A ISDN Modem User’s Guide 33 Using the Windows 95/98/NTConfiguration Tool This section shows you how to use the Windows 95/98/NTConfiguration

DIVA T/A ISDN Modem User’s Guide 34• Advanced. Advanced ISDN parameters such as DynamicBandwidth Allocation (DBA), and Data Over Voice (DOV).This in

DIVA T/A ISDN Modem User’s Guide 35 Configuring Profiles under Windows 95/98/NT Follow the steps below to configure a profile:1 Do one of the followi

DIVA T/A ISDN Modem User’s Guide 364 From the Protocol tab, select the ISDN connection protocol thatyou want to use (it must match the protocol on th

DIVA T/A ISDN Modem User’s Guide 37• Multilink PPP does not support the callback feature used bysome servers.• When using Multilink PPP for incomin

DIVA T/A ISDN Modem User’s Guide 38 Specify your ISDN Switch Type, Telephone Number(s), and ServiceProfile ID (SPID). Use the table below as a guidel

DIVA T/A ISDN Modem User’s Guide 39 Parameter Description and Values X.25 DTEAddress Available withAO/DI supportonly An X.25 DTE Address identifies a

Appendix B: Troubleshooting the DIVA T/A... 106LED Status Indicators on the DIVA T/A ...

DIVA T/A ISDN Modem User’s Guide 40 Specify information about Phone 1 and Phone 2. Use the tablebelow as a guideline. Parameter Description This phon

DIVA T/A ISDN Modem User’s Guide 417 If you have enabled AO/DI, select the X.25 tab, otherwise go tostep 8.Configure the X.25 options you want implem

DIVA T/A ISDN Modem User’s Guide 42Parameter Description Select Default to use the Throughput Classspecified in your network subscription, or selecto

DIVA T/A ISDN Modem User’s Guide 43Parameter DescriptionGroupnumberSpecifies the number of the closed user groupyou have subscribed to. Obtain this n

DIVA T/A ISDN Modem User’s Guide 44Configure the BACP options you want implemented on your DIVAT/A. Use the table below as a guideline.Parameter Desc

DIVA T/A ISDN Modem User’s Guide 45Parameter DescriptionInitial Billing Interval: Specifies the length ofthe first billing interval (in seconds). For

DIVA T/A ISDN Modem User’s Guide 46Parameter Description2nd B-channel Delay before opening: Specify the amount oftime (in seconds) the throughput on

DIVA T/A ISDN Modem User’s Guide 479 Select the Advanced tab.Note: The above screen depicts the North American version ofthe software; if you are usi

DIVA T/A ISDN Modem User’s Guide 48 Parameter Description and ValuesData OverVoiceNote: Available on North American modelsonly.Specifies Data Over Vo

DIVA T/A ISDN Modem User’s Guide 49Using the Windows 3.x/WFW 3.11Configuration ToolThe DIVA T/A Windows Configuration Tool allows you to view theDIVA

DIVA T/A ISDN Modem User’s Guide 5IntroductionDIVA T/A is an external ISDN modem available in S/T and Uinterface versions. It provides easy and affor

DIVA T/A ISDN Modem User’s Guide 502The Properties screen opens. From this screen, verify thefirmware version currently loaded on your DIVA T/A.3To d

DIVA T/A ISDN Modem User’s Guide 51Profile ConfigurationThe DIVA T/A configuration settings are organized into profiles andsaved in the unit’s non-vo

DIVA T/A ISDN Modem User’s Guide 522Select a profile from the list (Profile 0, Profile 1, or Profile 2),and click Configure Profile. Note: You can ch

DIVA T/A ISDN Modem User’s Guide 53Configure the following parameters:Parameter DescriptionLocal Switch Type Specifies the ISDN switch type used by y

DIVA T/A ISDN Modem User’s Guide 54 Parameter Description and ValuesConnect using thisprotocol(Continued)Note: To obtain maximum Multilink PPPperform

DIVA T/A ISDN Modem User’s Guide 554If your DIVA T/A is equipped with analog ports, click the PhoneLines button to open the Phone Lines window; other

DIVA T/A ISDN Modem User’s Guide 56Parameter DescriptionEnable distinctivering Changes the sound of the phone’s ring.This lets you distinguish calls

DIVA T/A ISDN Modem User’s Guide 576 In the Advanced window, configure the advanced parameters.Use the table below as a guideline.Note: The above scr

DIVA T/A ISDN Modem User’s Guide 58 Parameter Description and ValuesDBA(DynamicBandwidthAllocation) Note: Only applicable if your ISDN connectionprot

DIVA T/A ISDN Modem User’s Guide 59Parameter DescriptionISDN CostReductionTimers(Continued)Billing Interval: Specifies the increments yourService Pro

DIVA T/A ISDN Modem User’s Guide 6Note: The DIVA T/A can work independently from your PC. If theDIVA T/A is turned on, your analog devices can use yo

DIVA T/A ISDN Modem User’s Guide 60Using the VT100 Configuration ToolThe section below describes how to configure your DIVA T/A underDOS and OS/2.The

DIVA T/A ISDN Modem User’s Guide 613Enter the following command at the prompt and press Enter:AT@MENUThe main VT100 Configuration Tool screen opens:*

DIVA T/A ISDN Modem User’s Guide 62Key FunctionF2 Selects a specific field. Press F2, and enter the lettercorresponding to the field you want to edit

DIVA T/A ISDN Modem User’s Guide 63Configure the following parameters:Parameter DescriptionSwitch Type Specifies the ISDN switch type used by yourISD

DIVA T/A ISDN Modem User’s Guide 64Parameter DescriptionDirectory Number(1st/2nd Number)Specifies your ISDN number(s). You canspecify either one or t

DIVA T/A ISDN Modem User’s Guide 65The following parameters can be configured:Parameter DescriptionUse modem/fax only(Phone 1 and 2)Enabling this opt

DIVA T/A ISDN Modem User’s Guide 66Parameter DescriptionRegion(International/Eurofirmware only)Specify the country in which you aresituated. This ens

DIVA T/A ISDN Modem User’s Guide 67The following parameters can be configured:Parameter DescriptionEnable DOV(Data OverVoice)(North Americaonly)Speci

DIVA T/A ISDN Modem User’s Guide 68Parameter DescriptionEnableBACP/BOD(BandwidthAllocationControlProtocol/Bandwidth onDemand) Note: Only applicable i

DIVA T/A ISDN Modem User’s Guide 69 Parameter Description and ValuesInitial BillingIntervalBilling Interval(Continued)Billing Interval: Specifies the

DIVA T/A ISDN Modem User’s Guide 7What You NeedTo install the DIVA T/A, you need the following:Item DescriptionDIVA T/APackage•DIVA T/A ISDN Modem•DI

DIVA T/A ISDN Modem User’s Guide 70Updating the DIVA T/A FirmwareThis section contains procedures for loading new firmware.Updating Firmware under Wi

DIVA T/A ISDN Modem User’s Guide 713Click Yes when prompted if you want to continue.4Select the device with the required firmware and click OK (ifnec

DIVA T/A ISDN Modem User’s Guide 72Updating the DIVA T/A INF file (Windows3.x/Windows NT 3.51)Note: This section only applies if you are using RAS.To

DIVA T/A ISDN Modem User’s Guide 73Using the DIVA T/AOnce you have installed and configured DIVA T/A, you can dial intoyour office LAN or access the

DIVA T/A ISDN Modem User’s Guide 74SecurID ConnectivityTo connect using SecurID, refer to the section appropriate to theprotocol and operating system

DIVA T/A ISDN Modem User’s Guide 75Using PPP and Multilink PPPIf you want to use PPP or Multilink PPP to access a SecurID server,ask your administrat

DIVA T/A ISDN Modem User’s Guide 76Each time you attempt to make your connection, there is one morestep to complete. You have to add the command &quo

DIVA T/A ISDN Modem User’s Guide 77Dialing with Multilink PPPWhen you establish a Multilink PPP connection, each B-channelconnects to a remote-direct

DIVA T/A ISDN Modem User’s Guide 78Dialing with AO/DIWhen you establish a Multilink PPP connection, each B-channelconnects to a remote-directory numb

DIVA T/A ISDN Modem User’s Guide 79For Windows 95/98 only. If you use “~” or “&” to separate thePhone-Numbers, deselect the “Use Country and area

DIVA T/A ISDN Modem User’s Guide 8 Using EZ-ISDN or ISDN OrderingCode (IOC) to order your ISDNLine (North America only) We highly recommend that you

DIVA T/A ISDN Modem User’s Guide 80Establishing a ConnectionGo to the section that corresponds to your platform and follow theprocedure.Windows 95/98

DIVA T/A ISDN Modem User’s Guide 815Enter your user name and password, and click Connect.6If you successfully establish the connection, you cancommun

DIVA T/A ISDN Modem User’s Guide 823The Phonebook Entry Wizard opens. Click Next.4Check each applicable statement, then click Next.5Enter the phone n

DIVA T/A ISDN Modem User’s Guide 836Click Finish.7Click Dial.8Enter your user name and password, then click OK.9If you successfully establish the con

DIVA T/A ISDN Modem User’s Guide 84Windows NT 3.51Note: The following example assumes you are using RAS.1In the Remote Access Service group, double-c

DIVA T/A ISDN Modem User’s Guide 854 Click Dial.5Enter your user name and password, then click OK.6If you successfully establish the connection, you

DIVA T/A ISDN Modem User’s Guide 86Windows 3.xThe following example assumes you are using the Shiva PPP protocolstack.Note: If your workstation is co

DIVA T/A ISDN Modem User’s Guide 874Select the Tools menu, and choose Port Setup. Select the DIVAT/A as the modem, then click OK.5Click Options.

DIVA T/A ISDN Modem User’s Guide 886Ensure that IPX and/or IP are enabled, then click OK.7Click Connect.8If you successfully establish the connection

DIVA T/A ISDN Modem User’s Guide 89DOS1Ensure that the ShivaRemote connection software (or similar) isinstalled on your computer.2Enter the following

DIVA T/A ISDN Modem User’s Guide 9Connecting the CablesTo connect the cables to your DIVA T/A:1Turn off your computer before you connect the cables.2

DIVA T/A ISDN Modem User’s Guide 907Enter your user name, password, and the phone number youwant to dial, then click Connect.8If you successfully est

DIVA T/A ISDN Modem User’s Guide 91OS/21Double-click Programs, then double-click Internet Modems.2Double-click Dial Other Internet Providers.3Click A

DIVA T/A ISDN Modem User’s Guide 924Enter your Login ID, Password, and the Phone Number youwant to dial.5Click Connect Info, then enter your Domain N

DIVA T/A ISDN Modem User’s Guide 937Click Dial to place your call.8If you successfully establish the connection, you cancommunicate with the remote h

DIVA T/A ISDN Modem User’s Guide 94Connecting to the World Wide WebTo connect to the World Wide Web, follow the instructions in thesection “Establish

DIVA T/A ISDN Modem User’s Guide 95RVS-COM Support(For Windows 95/98 and Windows NT only)The DIVA T/A supports both the Lite and Full versions of RVS

DIVA T/A ISDN Modem User’s Guide 96Automated SPID Selection(AutoSPID) (North America only)AutoSPID is a new National ISDN protocol feature that enabl

DIVA T/A ISDN Modem User’s Guide 97 Non-Initializing Terminal Mode (North America only) Non-Initializing Terminal (NIT) mode is a new ISDN protocol f

DIVA T/A ISDN Modem User’s Guide 98 Analog Device Support (Only available on some models) The DIVA T/A has two analog device ports that let you conne

DIVA T/A ISDN Modem User’s Guide 99Multilink PPP with AO/DI support In the case of Multilink PPP with AO/DI support, both analog devicescan still be