Eicon Networks V8.3 Manual de Serviço

www.eicon.com/divaserverDiva Server for Windowsv8.3Reference Guide

About Diva Server for Windows 10• Support for CAPI-based applications through CAPI 2032.DLL and CAPI 20.DLL (32-bit and 16-bit versions) for Windows

About Diva Server for Windows 11• Call Rate Limiter: Limitation of the amount of outgoing calls per second. Some switches may require limitation of c

About Diva Server for Windows 12• Automatic detection of ISDN service, synchronous/asynchronous framing and B-channel protocol • Synchronous/asynchro

About Diva Server for Windows 13• Dynamic anti-jitter buffering• Comfort noise generation (CNG)• Voice activity detection (VAD)• Support for color fa

About Diva Server for Windows 14Supported HardwareDiva Server for Windows supports the following Diva Server adapters (max. eight Analog, BRI, 4BRI,

About Diva Server for Windows 15Multiport PRI adaptersAnalog adaptersRequirements for software installationFor the installation of Diva Server for W

About Diva Server for Windows 16Information on installing downloaded softwareIf you downloaded the Diva Server for Windows software from the Eicon We

Software Installation 17CHAPTER 3Software InstallationYou should not attempt to install the software for your Diva Server adapter at the same time as

Software Installation 18Windows Server 2003• If you are installing one of the following adapters, see Installing fully detected Diva Server adapters

Software Installation 19Installing fully detected Diva Server adapters under Windows XP1. After you have installed your Diva Server adapter as descri

www.eicon.com/divaserverTwentyfirst Edition (March 2007) 206-339-21 COPYRIGHT NOTICE AND LEGAL DISCLAIMERCopyright © 2001-2007 Dialogic Corporation. A

Software Installation 205. The ‘ISDN Multisubscriber Numbers’ box is displayed:You may enter the MSNs or the extension range that you want to assign

Software Installation 216. If you are using a North American switch type and a Diva Server PRI adapter, the ‘ISDN Phone Number Information’ box is di

Software Installation 227. If you are using a North American switch type and a Diva Server BRI adapter, the ‘ISDN Phone Number and SPID Information’

Software Installation 23Installing fully detected Diva Server adapters under Windows Server 20031. After you have installed your Diva Server adapter

Software Installation 245. If you are updating the drivers from the Diva Server Software Suite CD-ROM, the ‘License Agreement’ box appears. Read the

Software Installation 257. If you have a Diva Server Analog adapter installed, the ‘Default Analog Switch Type’ box appears. In the ‘Analog Switch Ty

Software Installation 268. In the ‘Installation Mode’ box, select if you want to install the adapter in default mode, customized mode, or secure mode

Software Installation 279. In the ‘Security Settings’ box, all possible services and interfaces are selected. Disable the services or interfaces you

Software Installation 2810. In the ‘Services and Interface Selection’ box, select the services and interfaces you need for your system. If you select

Software Installation 2912. In the ‘Incoming Call Policy’ box, select how to handle incoming calls.Click ‘Next’.13. In the displayed dialog box, the

www.eicon.com/divaserverDialogic Corporation License Agreement for use of software (“Agreement”)This is an Agreement between you, the Company, and yo

Software Installation 30This message indicates only that the Diva Server for Windows software does not yet have Microsoft certification. This does no

Software Installation 31Installing Diva Server adapters detected as ‘New Hardware’The installation procedure of Diva Server adapters detected as ‘New

Software Installation 325. In the ‘Locate Driver Files’ box, select ‘Specify a location’. Disable all other options.Click ‘Next’.6. In the displayed

Software Installation 339. In the ‘ISDN Switch Type or D-channel Protocol’ box, select the switch type as specified by your ISDN service provider, fo

Software Installation 34You may enter the MSNs or the extension range that you want to assign to RAS here. It is recommended to assign the MSNs or ex

Software Installation 3512. If you are using a North American switch type and a Diva Server PRI adapter, the ‘ISDN Phone Number Information’ box is d

Software Installation 36To install the Diva Server adapter under Windows XP and Windows Server 2003:1. After you have installed your Diva Server adap

Software Installation 373. In the displayed dialog box, select ‘Search for the best driver in these locations’. Select ‘Include this location in the

Software Installation 385. In the ‘ISDN Switch Type or D-channel Protocol’ box, select the switch type as specified by your ISDN service provider, fo

Software Installation 39Note: If you configure and assign no ISDN numbers at all, neither in the ISDN wizard nor later on in the Diva Server Configu

www.eicon.com/divaserver• You transfer possession of any copy, modification or merged portion of the Program or documentation to another party in any

Software Configuration 40CHAPTER 4Software ConfigurationConfiguration with installed hardwareAfter you installed your Diva Server adapter and the ada

Software Configuration 41When you are using a North-American protocol with a Diva Server BRI adapter, you must always assign ISDN numbers because oth

Software Configuration 42• Or enter the path to the configuration file on the hard disk, for example:C:\Temp\ISDN\Disrvcfg.EXE(where C: is the hard d

Dial-Up Networking and RAS Administration 43CHAPTER 5Dial-Up Networking and RAS AdministrationIn the terminology used by the Remote Access Service, t

Dial-Up Networking and RAS Administration 446. In the ‘Network Connection Type’ box, select ‘Dial-up to private network’.Click ‘Next’.To continue wit

Dial-Up Networking and RAS Administration 455. In the ‘Network Connection Type’ box, select ‘Connect to the network at my workplace’. Note: The scre

Dial-Up Networking and RAS Administration 46Under Windows 2000, Windows XP, and Windows Server 2003:7. If you have configured more than one port for

Dial-Up Networking and RAS Administration 479. In the ‘Phone Number to Dial’ box, enter the phone number of the server.If the server is configured to

Dial-Up Networking and RAS Administration 48Designation DescriptionFraming^HDLC synchronous HDLC^X.75 synchronous X.75^ASYNC additional information a

Dial-Up Networking and RAS Administration 49Click ‘Next’.10. In the ‘Connection Availability’ box, select if the connection should be made available

www.eicon.com/divaserverNo Liability for Consequential DamageIn no event shall Dialogic, its subsidiaries, directors, employees or suppliers be liabl

Dial-Up Networking and RAS Administration 50Under Windows 2000 and Windows XP:To observe the progress of an active connection, click ‘Start > Sett

Dial-Up Networking and RAS Administration 51RAS server setupNote: Windows XP Professional allows you to set up an incoming connection that can accep

Dial-Up Networking and RAS Administration 525. In the ‘Remote Access Server Setup’ box, select the option ‘Set up an advanced remote access server’.C

Dial-Up Networking and RAS Administration 534. In the ‘Configuration’ dialog box, select ‘Remote access (dial-up or VPN)’.Click ‘Next’.5. In the ‘Rem

Dial-Up Networking and RAS Administration 54To configure access authorizations for the RAS server:1. Under Windows 2000 and Windows XP:Click ‘Start &

Dial-Up Networking and RAS Administration 55• Control access through Remote Access PolicyDepending on the Remote Access Policy, dial-in permission is

Dial-Up Networking and RAS Administration 56RAS statusTo monitor a currently active connection:1. To monitor the status of a currently active outgoin

Dial-Up Networking and RAS Administration 573. In the properties dialog box, click the ‘General’ tab:Check the option ‘Show icon in taskbar when conn

Dial-Up Networking and RAS Administration 584. Double-click the port for which you want to display the ‘Port Status’.

Uninstalling 59CHAPTER 6UninstallingIf you want to uninstall all installed Diva Server adapters and related software, use Diva Server Uninstall as de

Contentswww.eicon.com/divaserverAbout This Online Guide ... 8How to use th

Uninstalling 604. In the displayed dialog box, select if you want to shut down or restart your computer now or later.Click ‘Finish’, to complete the

Maintenance Tools 61CHAPTER 7Maintenance ToolsDiva Server for Windows offers the following tools for testing your connection and controller on your a

Maintenance Tools 62If Diva Server Line Test does not return an error, but you cannot get your Diva Server adapter to work properly, there might be a

Management Tools 63CHAPTER 8Management ToolsDiva Server ManagementDiva Server Management is integrated into the Microsoft Management Console (MMC) vi

Features 64CHAPTER 9FeaturesDiva Server adapters provide different features and capabilities with Diva Server for Windows. The interfaces supported b

Features 65Features of Diva Server ISDN adaptersFeatures via interface:IDIWAN MiniPort COM Port CAPI 2.0 TAPIB-channel related:Transparent HDLC, 64/

Features 66Resolution: standard, fine, super-fine, ultra-fine1)9) ••DTMF tone detection and transmission3) •••DTMF clamping10)••On-board switching an

Features 671) Features are not available with Diva Server PRI-0M, Diva Server PRI/E1/T1, and all versions of Diva Server T1/PRI adapters.2) CAPI 2.0

Features 68On-board switching and conferencingSome switches do not offer supplementary services such as call transfer, overlap sending, three-party c

Features 691) Conference functionality is limited to eight participants.Supplementary servicesThe Diva Server for Windows software supports basic cal

www.eicon.com/divaserverCustomer Services... 75Eicon Networks Supp

Features 70CLIP (calling line identification presentation)••• •CLIR (calling line identification restriction)••• •COLP (connected line identification

Features 711) HOLD is not a standard supplementary service for Euro-ISDN PRI, nevertheless some PBXs support call hold and retrieve.2) HOLD is not de

Features 72Features of Diva Server Analog adaptersCall control features• Dial tone detection• Dial pulse detection• Pulse dialing • Tone (DTMF/MF) di

Features 73• Full-duplex voice, ‘barge-in’• Voice activity detection• Silence detection• Human talker detection• Fax signal detection• G.168 echo can

Features 74• Fax polling/ Fax on demand• Reversal of fax direction• Fax password• Fax sub addressing• New fax header line• Page formats: ISO A4, B4,

Customer Services 75CHAPTER 10Customer ServicesEicon Networks provides various possibilities to obtain technical support for your Eicon Networks prod

Customer Services 76• Online training for ISDN, Diva Server API, and X.25 primarily 1st level technical support people, but much of the course is als

About This Online Guide 8CHAPTER 1About This Online GuideHow to use this online guide• To view a section, click the corresponding blue underlined phr

About Diva Server for Windows 9CHAPTER 2About Diva Server for WindowsDiva Server for Windows enables you to use your Eicon Diva Server adapter with M